- We had a 25% coupon for dinner before... - Hugo’s Frog Bar & Chop House
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He then proceeded to order a Sam Adams which they did not carry either. Not carrying the Sam Adams was peculiar because we were served it on the casino floor.
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We then proceeded to order 12 oysters. While being flavorful and fresh, they were very small, some the size of a nickel. We each ordered a bowl of lobster bisque. It wasn't bad, but it certainly wasn't memorable either. Bland without any pieces of real lobster in it. Then our steaks came and whatever disappointments we had regarding our appetizers were quickly superseded by great, tasty steaks. We both ordered the W. R Chicago Cut 22oz Prime Ribeye.
We both ordered them with a pepper crust and both steaks were cooked perfectly, seasoned well, and were excellent tasting. Our party did not have room for dessert, however we did see one dessert go by our table. It was monsterous in size and very decadent looking. Should we return again, I will just go for the steak and possibly one of their great looking desserts. One last comment, our server Pino was absolutely terrific. His service was great and really helped us enjoy ourselves.
My Dad and I had a fantastic time and will be back to dine soon! We were truly honored! Every staff member was incredibly kind. Melissa, who told me we were the winners, was very excited for us and answered all questions. David, the manager, was very professional and gracious, and we thank you for the complimentary glasses of delicious white wine. Kimberley, our server, paid attention to every single detail to make the dining experience even more enjoyable with her knowledge, suggestions, and pleasant personality, she should be commended!
The establishment itself is Astounding, Classic and Beautiful! The variety of music adds a lively yet soothing finishing touch! Hugo's atmosphere is full of energy with a comfortable warm feeling of home!sereto.tk
We had a 25% coupon for dinner before... - Hugo’s Frog Bar & Chop House
The food, my goodness, is out of this world delicious! Everything was prepared, served and cooked to perfection, Hats off to the Chef! The Filet Mignon was Superb! I have never eaten such fantastic food, nor have I ever been treated with such kindness and respect at a restaurant until Hugo's. We can not wait to return! My dad and I sincerely thank you all for an exceptional dining experience. Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. All of your saved places can be found here in My Trips. Log in to get trip updates and message other travelers.
Log in Join Recently viewed Bookings Inbox. Choose another time, or search restaurants with availability. Ranked of 5, Restaurants in Philadelphia. Reviewed November 30, Write a Review Reviews Show reviews that mention. All reviews oz filet baked potato lobster burger fries sugar house big portions restaurant week service was great our waiter bowl medium appetizers sides. Review tags are currently only available for English language reviews. Read reviews in English Go back. Reviewed November 20, Attentive staff good food. Reviewed November 19, A good, but over priced steakhouse.
Reviewed September 14, Everything else was OK. Reviewed June 22, Jerry's Bar - Philadelphia. All restaurants in Philadelphia What's your side of the story? Hotels travelers are raving about This type of thing bothers me because I can't help think if they don't clean out in the open where it is obvious to everyone On a positive note the service was wonderful. From bartenders to hostess to waitress Didn't blow us away, but also didn't disappoint. I had the sea bass and hubby had the crab cakes.
We shared a side of spicy broccolini. No room for desert Not sure we will be back This was our 4th or 5th visit to Hugo Frogs at Sugarhouse. This has become our go-to restaurant when we want to splurge on a nice dinner. We are happy to see the restaurant is getting more crowded which means it will hopefully stick around for years to come! The martinis are even better! We tried the crab cakes, grilled pork chop and chicken with crab and everything was fresh, hot and great presentation.
Highly recommend giving it a try and we will definitely return. Just average, service was poor, waitress nice but un attentive to our table. Was not offered coffee or deserts I had to ask, wasn't asked how our food was until she came to clear the plates. We took and extra platter home. Great atmosphere, food and service. A little pricey but the food portion and service are second to none. We stop there to dine prior to going to a concert at the Met Charlie Wilson.
This will be our new pre concert stop when coming to Philly from Delaware. We had a party of 8 people and dined here on Sunday night at 6pm. It was not crowded at all, which was a bit of a shame, seeing what a great spot it is but again, it was Sunday. Our table ordered a ton of food and a ton of drinks and not one thing was missed. Our waiter did a fantastic job. As far as I could tell, everyone loved their food and drinks.
I am extremely picky with my steaks but my steak was fabulous. I really enjoyed my meal here and I would recommend it to anyone celebrating a special occasion or just celebrating life frankly. We go for the crab cakes and desert. We told the waitress we were not happy with the desert carrot cake and left the carrot cake.
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For the price of desert it should of been better change in the cake, we've had it before and the waitress should of taken it off our bill. The waiters are very cold and unfriendly. Customers are not greeted at the tables with a smile.
The waiters are unsure of the menu and provide no recommendations when requested by the customers. They are very impatient and inattentive. The food is proportioned well but have no taste. My crab cakes with huge bit very dry. Pino was an excellent waiter. I would definitely go back just to visit him. There were a few dishes that were just "ok. The frog legs were rather "untasty" and the French fries, were old and just re-heated.
The Sea Bass was excellent, as was the steak. Really good burger and bread. Very quiet at lunch time. We enjoyed our dining experience and will return, as well as recommend restaurant to friends and family. Frog legs tasted bland and chewy.
O'Hare Restaurants | Hugo's Frog Bar & Fish House
The dessert is to die for!! I had lunch with some of my colleagues a couple times. Recently had dinner with seven other girlfriends. Menu is perfect, something for everyone. Service was awesome and Garfield our waiter was very accommodating, he helped with our selections when we were undecided. Will be back definitely! The waiter joe or Jon was was not attentive everyone else waited on us rather than him. Our service was so bad , it made the whole experience awful.
We had a light dinner because we were going to a comedy show. We had a burger and po boy which were both good. We ordered the mac and cheese side which came out cold, when our server did check back with us we told him it was cold and had to ask him to please get a new one. A manager dropped a new one to us and then nobody checked back again. We had to ask for refills on our water and never got asked if i would like a second beer.
Lastly we had coffee and my wife ordered the piece of cake. If you have never eaten there before like us , just a warning the cake is enormous, as high as a steak knife and enough to feed people. We were not given a warning.
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- We had a 25% coupon for dinner before... - Hugo’s Frog Bar & Chop House!
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We had to ask for a refill on the coffee. The whole dreadful experience took over 2 hours. The service was excellent and the food was delicious. The atmosphere was quiet enough to have a conversation even though there was live music in the bar area. Love the music on thurs.. Had a 9 pm reservation. When making it I checked and it said that they were serving until The bread was cold and hard.
They seemed to rush us out. I heard them telling people that came into the bar that they were closed I asked for my steak to be done medium well. The waiter at one point commented since I ordered Medium well it is going to take so long to cook. It still came out bleeding.. Mashed potatos seemed microwaved burnt. I realize that it was a later reservation but for the price I have been here before and will not be going back. There are many decent Steak restaurants in Philadelphia where I would rather spend my money.
We had a great experience! Wine list is decent. Appetizers were delicious lobster bisque and garbage salad ; but the bone-in ribeye was fabulous!!! Awesome grade of meat cooked perfectly as ordered. Twice baked potato was huge - enough for two to share possibly even 3 could share lol. We are in casino at least 4 times a week and Hugo's is our favorite place. We have come to know everyone that works there and that is part of the reason it is our favorite place.
We love the live music. Hogo's is clearly our favorite place. Service by Daisy was superb. Prices a bit high, but worth it. Was a bit chilly on a really, really hot day.